Privacy Notice
Last updated: December 2024
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This may include:
- Name, email address, and contact information
- Payment and billing information
- Booking preferences and history
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and receive a copy of your personal information
- Rectify inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Data portability
6. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
8. Changes to This Privacy Notice
We may update this privacy notice from time to time. We will notify you of any material changes by posting the new privacy notice on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Notice, please contact us at:
- Email: privacy@opendesk.com
- Phone: 1-800-OPENDESK
- Address: 123 Business Ave, Suite 100, Professional City, PC 12345